UPaisa par scam / fraud ki report kaise karein?

Turant 786 par call karke account block karayein. FIR ke liye nazdeeki police station ya FIA Cyber Crime (1991) par report karein. UPaisa kabhi bhi OTP, PIN ya CVV phone par nahi maangta.

UPaisa ka head office kahan hai?

UPaisa ka head office typically Karachi ya Lahore mein hota hai. Exact address https://www.upaisa.com.pk par "Contact Us" section mein milta hai.

UPaisa customer care number free hai?

786 number par call karne par network ke standard call rates apply hote hain. Kuch UPaisa short-code numbers apne network se free hote hain.

UPaisa WhatsApp par contact ho sakta hai?

Kuch UPaisa services WhatsApp business par available hain lekin sensitive queries jaise account block / refund ke liye official helpline hi use karein. Community-shared WhatsApp numbers verify zaroor karein.

UPaisa helpline number kya hai?

UPaisa ka official customer care helpline number 786 hai. Ye number Pakistan bhar mein 24/7 kaam karta hai aur Karachi, Lahore, Islamabad, Rawalpindi aur baaqi shehron se call kiya ja sakta hai.

UPaisa refund kitne din mein aata hai?

IBFT reversal 24–72 hours, wallet-to-wallet instant se 15 din, card refund 5–7 working days lete hain. Bill payments ka reversal 24 hours mein ho jata hai.

Kya UPaisa customer care Urdu mein baat karte hain?

Haan, UPaisa agents Urdu, English aur zyada tar Punjabi / Sindhi bhi samajhte hain. IVR menu mein language option upar hi milta hai.

UPaisa app kaam nahi kar raha to?

Pehle app update karein Play Store / App Store se. Cache clear karein. Fir bhi masla ho to 786 par call karke server status confirm karayein.

UPaisa agar reply na de to kya karein?

Pehle 48 hours wait karein. Uske baad supervisor / team lead maangein. 7 din tak resolve na ho to SBP ke complaint portal par formal complaint darj karayein.

Kya UPaisa 24 ghantay khula rehta hai?

Haan, UPaisa helpline typically 24/7 available hoti hai. Peak hours (5pm–8pm) mein wait time zyada hota hai — subah 8am–11am sabse jaldi jawab milta hai.

UPaisa Helpline Number — Customer Care, Complaint, Refund & Email

Also known as: UPaisa customer care number · UPaisa complaint number · UPaisa toll free number

✓ Verified Pakistan helplineRegulator: SBPmobile-wallet

📞 786

📞 Call now✉ info@upaisa.com 🌐 Website

Scam warning: UPaisa ka staff phone par OTP, PIN, CVV, MPIN ya password nahi maangta. Refund release fee ya verification charge maangne wali call fake samjhein.

UPaisa contact lines — which number is for you?

Wallet Customer Care

📞 786

For: Sabhi UPaisa customers

⏰ 24/7

Standard call rates apply.

About UPaisa

Pakistan bhar mein UPaisa ki mobile wallet services ko lakhon log rozana istimaal karte hain. UPaisa SBP ke qawaneen ke tehat regulate hota hai jo consumer protection aur transparency ensure karta hai. UPaisa Ufone / U Microfinance Bank ka hissa hai, jo brand ki financial strength aur nationwide reach barhata hai. UPaisa customer care helpline 786 par 24 ghantay available hai. Peak hours (5pm–8pm) mein wait time 4–6 minute tak ja sakta hai, subah 8am–11am sabse jaldi jawab milta hai. Karachi aur Lahore mein call volume sabse zyada hota hai, is liye subah early call karna behtar hai. UPaisa ka koi bhi agent aap se OTP, MPIN, CVV, ATM PIN ya internet banking password kabhi bhi phone par nahi maangta. Aisa call aaye to turant disconnect karein aur official helpline par report karein.

Common UPaisa issues & step-by-step solutions

1. UPaisa ki official fee schedule agent counter par lagi honi chahiye — dekh lein.
2. Extra charge lag raha ho to receipt maangein — TID aur agent code likhwayein.
3. 786 par call karke agent code ke sath complaint darj karayein.
4. Agent ka license 30 din mein suspend ho sakta hai overcharge par.
5. SBP ke Consumer Protection portal par bhi complaint dalein.

How to file a UPaisa complaint

Call 786 and ask for a complaint/ticket number.
Write the agent name, date, time, issue detail and complaint reference.
Email info@upaisa.com with screenshots and the reference number.
If unresolved after the operator window, escalate to SBP.

UPaisa refund & reversal timeline

Wallet / telecom balance dispute	24–72 working hours after ticket
Bank / card reversal	3–10 working days depending on bank
Escalated regulator complaint	Written response usually within the regulator window

Safety checklist before calling UPaisa

Only use official numbers, website and app channels listed on this page.
Never share OTP, MPIN, CNIC photo, ATM PIN, CVV or app password on call.
For fraud or harassment, save screenshots/call logs before escalation.

FAQ — UPaisa customer care

Turant 786 par call karke account block karayein. FIR ke liye nazdeeki police station ya FIA Cyber Crime (1991) par report karein. UPaisa kabhi bhi OTP, PIN ya CVV phone par nahi maangta.

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