SadaPay Helpline Number — Customer Care, Complaint, Refund & Email
Also known as: SadaPay customer care number · SadaPay complaint number · SadaPay toll free number
📞 111000723
Scam warning: SadaPay ka staff phone par OTP, PIN, CVV, MPIN ya password nahi maangta. Refund release fee ya verification charge maangne wali call fake samjhein.
SadaPay contact lines — which number is for you?
About SadaPay
SadaPay Pakistan ka ek maaruf mobile wallet hai jo lakhon customers ko roz service faraham karta hai. SadaPay SBP ke qawaneen ke tehat regulate hota hai jo consumer protection aur transparency ensure karta hai. SadaPay customer care helpline 111000723 par 24 ghantay available hai. Peak hours (5pm–8pm) mein wait time 4–6 minute tak ja sakta hai, subah 8am–11am sabse jaldi jawab milta hai. Islamabad, Rawalpindi aur Faisalabad mein branch escalation Karachi se jaldi hoti hai. SadaPay ka koi bhi agent aap se OTP, MPIN, CVV, ATM PIN ya internet banking password kabhi bhi phone par nahi maangta. Aisa call aaye to turant disconnect karein aur official helpline par report karein.
Common SadaPay issues & step-by-step solutions
- App › Transaction History se failed entry ka TID note karein.
- Screenshot lein — TID, tareekh, waqt aur amount clearly dikhein.
- 111000723 par call karke complaint darj karayein aur reference number likh lein.
- IBFT tha to auto-reversal 24–72 hours mein hota hai. Wallet-to-wallet turant hona chahiye.
- 72 hours ke baad bhi refund na aaye to SBP Banking Mohtasib par escalate karein.
How to file a SadaPay complaint
- Call 111000723 and ask for a complaint/ticket number.
- Write the agent name, date, time, issue detail and complaint reference.
- Email hello@sadapay.pk with screenshots and the reference number.
- If unresolved after the operator window, escalate to SBP.
SadaPay refund & reversal timeline
| Wallet / telecom balance dispute | 24–72 working hours after ticket |
| Bank / card reversal | 3–10 working days depending on bank |
| Escalated regulator complaint | Written response usually within the regulator window |
Safety checklist before calling SadaPay
- Only use official numbers, website and app channels listed on this page.
- Never share OTP, MPIN, CNIC photo, ATM PIN, CVV or app password on call.
- For fraud or harassment, save screenshots/call logs before escalation.
FAQ — SadaPay customer care
IBFT reversal 24–72 hours, wallet-to-wallet instant se 15 din, card refund 5–7 working days lete hain. Bill payments ka reversal 24 hours mein ho jata hai.
Did this page help you?
Your feedback helps us prioritise which helplines to re-verify each week.