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Sui Northern Gas (SNGPL) Helpline Number — Customer Care, Complaint, Refund & Email

Also known as: Sui Northern Gas (SNGPL) customer care number · Sui Northern Gas (SNGPL) complaint number · Sui Northern Gas (SNGPL) toll free number

✓ Verified Pakistan helplineRegulator: OGRAutility

📞 1199

Scam warning: Sui Northern Gas (SNGPL) ka staff phone par OTP, PIN, CVV, MPIN ya password nahi maangta. Refund release fee ya verification charge maangne wali call fake samjhein.

Sui Northern Gas (SNGPL) contact lines — which number is for you?

Consumer Complaints

📞 1199

For: Sabhi Sui Northern Gas (SNGPL) customers

24/7

Standard call rates apply.

About Sui Northern Gas (SNGPL)

Sui Northern Gas (SNGPL) Pakistan ka ek maaruf utility provider hai jo lakhon customers ko roz service faraham karta hai. Sui Northern Gas (SNGPL) OGRA ke qawaneen ke tehat regulate hota hai jo consumer protection aur transparency ensure karta hai. Sui Northern Gas (SNGPL) customer care helpline 1199 par 24 ghantay available hai. Peak hours (5pm–8pm) mein wait time 4–6 minute tak ja sakta hai, subah 8am–11am sabse jaldi jawab milta hai. Multan, Peshawar aur Quetta ke customers ko regional support desk direct route hota hai. Sui Northern Gas (SNGPL) ka koi bhi agent aap se OTP, MPIN, CVV, ATM PIN ya internet banking password kabhi bhi phone par nahi maangta. Aisa call aaye to turant disconnect karein aur official helpline par report karein.

Common Sui Northern Gas (SNGPL) issues & step-by-step solutions

    1. 1199 par call karein — 24/7 helpline hai.
    2. Menu se apni query ka option press karein.
    3. Agent aane par CNIC last 4 digit aur account / reference number tayyar rakhein.
    4. Complaint number likh lein — future reference ke liye zaroori hai.
    5. Reply na aaye to email par follow-up karein.

How to file a Sui Northern Gas (SNGPL) complaint

  1. Call 1199 and ask for a complaint/ticket number.
  2. Write the agent name, date, time, issue detail and complaint reference.
  3. Email complaints@sngpl.com.pk with screenshots and the reference number.
  4. If unresolved after the operator window, escalate to OGRA.

Sui Northern Gas (SNGPL) refund & reversal timeline

Wallet / telecom balance dispute24–72 working hours after ticket
Bank / card reversal3–10 working days depending on bank
Escalated regulator complaintWritten response usually within the regulator window

Safety checklist before calling Sui Northern Gas (SNGPL)

  • Only use official numbers, website and app channels listed on this page.
  • Never share OTP, MPIN, CNIC photo, ATM PIN, CVV or app password on call.
  • For fraud or harassment, save screenshots/call logs before escalation.

FAQ — Sui Northern Gas (SNGPL) customer care

  • Sui Northern Gas (SNGPL) ka head office typically Karachi ya Lahore mein hota hai. Exact address https://www.sngpl.com.pk par "Contact Us" section mein milta hai.

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