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LESCO Helpline Number — Customer Care, Complaint, Refund & Email

Also known as: LESCO customer care number · LESCO complaint number · LESCO toll free number

✓ Verified Pakistan helplineRegulator: NEPRAutility

📞 118

Scam warning: LESCO ka staff phone par OTP, PIN, CVV, MPIN ya password nahi maangta. Refund release fee ya verification charge maangne wali call fake samjhein.

LESCO contact lines — which number is for you?

Consumer Complaints

📞 118

For: Sabhi LESCO customers

24/7

Standard call rates apply.

About LESCO

Pakistan bhar mein LESCO ki utility provider services ko lakhon log rozana istimaal karte hain. LESCO NEPRA ke qawaneen ke tehat regulate hota hai jo consumer protection aur transparency ensure karta hai. LESCO customer care helpline 118 par 24 ghantay available hai. Peak hours (5pm–8pm) mein wait time 4–6 minute tak ja sakta hai, subah 8am–11am sabse jaldi jawab milta hai. Islamabad, Rawalpindi aur Faisalabad mein branch escalation Karachi se jaldi hoti hai. LESCO ka koi bhi agent aap se OTP, MPIN, CVV, ATM PIN ya internet banking password kabhi bhi phone par nahi maangta. Aisa call aaye to turant disconnect karein aur official helpline par report karein.

Common LESCO issues & step-by-step solutions

    1. Sabse pehle LESCO app / website par FAQ section check karein.
    2. Common issues aksar self-service se hal ho jate hain.
    3. Login / password reset online ho sakta hai — helpline call ki zaroorat nahi.
    4. Chat support agar available ho to jaldi reply milta hai.
    5. Complex issues ke liye phone helpline sabse tez zariya hai.

How to file a LESCO complaint

  1. Call 118 and ask for a complaint/ticket number.
  2. Write the agent name, date, time, issue detail and complaint reference.
  3. Email customer.services@lesco.gov.pk with screenshots and the reference number.
  4. If unresolved after the operator window, escalate to NEPRA.

LESCO refund & reversal timeline

Wallet / telecom balance dispute24–72 working hours after ticket
Bank / card reversal3–10 working days depending on bank
Escalated regulator complaintWritten response usually within the regulator window

Safety checklist before calling LESCO

  • Only use official numbers, website and app channels listed on this page.
  • Never share OTP, MPIN, CNIC photo, ATM PIN, CVV or app password on call.
  • For fraud or harassment, save screenshots/call logs before escalation.

FAQ — LESCO customer care

  • Sabse pehle 118 par call karke complaint number lein. Uske baad customer.services@lesco.gov.pk par likhit complaint bhejein complaint number ke saath. Response na mile to NEPRA par escalate karein.

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