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SCOM (Special Communications Org) Helpline Number — Customer Care, Complaint, Refund & Email

Also known as: SCOM (Special Communications Org) customer care number · SCOM (Special Communications Org) complaint number · SCOM (Special Communications Org) toll free number

✓ Verified Pakistan helplineRegulator: PTAtelecom

📞 5777

Scam warning: SCOM (Special Communications Org) ka staff phone par OTP, PIN, CVV, MPIN ya password nahi maangta. Refund release fee ya verification charge maangne wali call fake samjhein.

SCOM (Special Communications Org) contact lines — which number is for you?

Prepaid / Postpaid Care

📞 5777

For: Sabhi SCOM (Special Communications Org) customers

24/7

Standard call rates apply.

About SCOM (Special Communications Org)

Pakistan bhar mein SCOM (Special Communications Org) ki telecom operator services ko lakhon log rozana istimaal karte hain. SCOM (Special Communications Org) PTA ke qawaneen ke tehat regulate hota hai jo consumer protection aur transparency ensure karta hai. SCOM (Special Communications Org) customer care helpline 5777 par 24 ghantay available hai. Peak hours (5pm–8pm) mein wait time 4–6 minute tak ja sakta hai, subah 8am–11am sabse jaldi jawab milta hai. Multan, Peshawar aur Quetta ke customers ko regional support desk direct route hota hai. SCOM (Special Communications Org) ka koi bhi agent aap se OTP, MPIN, CVV, ATM PIN ya internet banking password kabhi bhi phone par nahi maangta. Aisa call aaye to turant disconnect karein aur official helpline par report karein.

Common SCOM (Special Communications Org) issues & step-by-step solutions

    1. Balance check karein — package ki full price honi chahiye.
    2. Doosri package pehle se active na ho — conflict aksar reason hota hai.
    3. App ya *code# se dobara try karein.
    4. 5777 par call karke manual activation request karein.
    5. Refund chahiye to complaint number ke sath 24 hours mein reversal hota hai.

How to file a SCOM (Special Communications Org) complaint

  1. Call 5777 and ask for a complaint/ticket number.
  2. Write the agent name, date, time, issue detail and complaint reference.
  3. Email info@sco.gov.pk with screenshots and the reference number.
  4. If unresolved after the operator window, escalate to PTA.

SCOM (Special Communications Org) refund & reversal timeline

Wallet / telecom balance dispute24–72 working hours after ticket
Bank / card reversal3–10 working days depending on bank
Escalated regulator complaintWritten response usually within the regulator window

Safety checklist before calling SCOM (Special Communications Org)

  • Only use official numbers, website and app channels listed on this page.
  • Never share OTP, MPIN, CNIC photo, ATM PIN, CVV or app password on call.
  • For fraud or harassment, save screenshots/call logs before escalation.

FAQ — SCOM (Special Communications Org) customer care

  • SCOM (Special Communications Org) ka official customer care helpline number 5777 hai. Ye number Pakistan bhar mein 24/7 kaam karta hai aur Karachi, Lahore, Islamabad, Rawalpindi aur baaqi shehron se call kiya ja sakta hai.

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