What is the primary Faysal Bank customer service helpline number?

The main Faysal Bank customer service helpline number is +92 21 111 06 06 06. For debit card related issues, you can call +92 21 111-11-71-71.

How can I contact Faysal Bank via email for support?

You can contact Faysal Bank customer care via email at customercare@faysalbank.com for general inquiries and support.

Does Faysal Bank offer WhatsApp banking services?

Yes, Faysal Bank provides WhatsApp banking services. You can reach them at +92 310 1786 786 for assistance.

Faysal Bank ka branch kaise dhoondha ja sakta hai?

Aap Faysal Bank ki official website par 'Branch Locator' istemal karke qareebi branch talash kar sakte hain.

What should I do if I suspect fraud on my Faysal Bank account?

Immediately contact the Faysal Bank helpline at 021-111-060-606 to report any suspicious activities or fraud.

Can I lodge a complaint in person at a Faysal Bank branch?

Yes, you can visit any Faysal Bank branch to lodge a complaint in person or drop your complaint in the designated complaint box.

Meri debit card gum ho jaye to kya karna chahiye?

Agar aapka debit card gum ho jaye ya chori ho jaye, to foran +92 21 111-11-71-71 par call karke card block karwayein.

What is the process for whistle-blowing at Faysal Bank?

You can report issues confidentially by calling 021-38733000 or emailing whistleblowdesk@faysalbank.com or sending mail to the Ethics Officer at their registered address.

Kya Faysal Bank ki website par complain karne ka tareeka maujood hai?

Haan, Faysal Bank ki website par 'Complaint Lodgment Process' ke naam se mukammal tareeka maujood hai jahan aap online bhi shikayat darj kar sakte hain.

How can Non-Resident Pakistanis (NRPs) get support from Faysal Bank?

Faysal Bank has specific initiatives and information for NRPs, which can be found in the 'Appeal For Support To All Citizens Including Non Resident Pakistanis' section on their website or by contacting their general helpline.

Faysal Bank Helpline Number — Customer Care, Complaint, Refund & Email

Also known as: Faysal Bank customer care number · Faysal Bank complaint number · Faysal Bank toll free number

✓ Verified Pakistan helplineRegulator: SBPbank

📞 111747747

📞 Call now✉ info@faysalbank.com 🌐 Website

Scam warning: Faysal Bank ka staff phone par OTP, PIN, CVV, MPIN ya password nahi maangta. Refund release fee ya verification charge maangne wali call fake samjhein.

Faysal Bank contact lines — which number is for you?

Retail Banking UAN

📞 111747747

For: Sabhi Faysal Bank customers

⏰ 24/7

Standard call rates apply.

Official Faysal Bank channels

tiktok twitter youtube facebook linkedin instagram

About Faysal Bank

Faysal Bank offers various channels for customer support in Pakistan. Customers can reach out through their dedicated helpline, email, or by visiting a branch. The bank provides services for general inquiries, account assistance, and complaints. For immediate concerns such as a lost or stolen debit card, it is crucial to contact the helpline promptly to block the card. Faysal Bank also utilizes WhatsApp for banking services, enabling convenient communication. Their website provides detailed information on complaint lodgment processes and fraud prevention advisories. The bank is committed to addressing customer needs efficiently. Agar aapko account block karwana ho, toh foran helpline par call karein. Various support links are available on their website, covering topics from consumer protection to appeals for support for Non-Resident Pakistanis. For issues requiring in-person assistance, a branch locator is available online. You can also send an email for detailed queries. Jab aapko koi masla darpesh ho, website par maujood forms istemal karein. For reporting potential fraud, always use the official contact channels to protect your sensitive information. Faysal Bank strives to maintain transparent and accessible customer service for all its patrons. Agar aapko apne account ki tafsilat chahiye, to helpline se rabta karein.

Common Faysal Bank issues & step-by-step solutions

1. Immediately call the Faysal Bank Contact Centre at +92 21 111-11-71-71.
2. Report the loss or theft and request card blocking.
3. Provide necessary identification details for verification.
4. Confirm the card has been successfully blocked.
5. Inquire about the process for issuing a replacement card.

How to file a Faysal Bank complaint

Call 111747747 and ask for a complaint/ticket number.
Write the agent name, date, time, issue detail and complaint reference.
Email info@faysalbank.com with screenshots and the reference number.
If unresolved after the operator window, escalate to SBP.

Faysal Bank refund & reversal timeline

Wallet / telecom balance dispute	24–72 working hours after ticket
Bank / card reversal	3–10 working days depending on bank
Escalated regulator complaint	Written response usually within the regulator window

Safety checklist before calling Faysal Bank

Only use official numbers, website and app channels listed on this page.
Never share OTP, MPIN, CNIC photo, ATM PIN, CVV or app password on call.
For fraud or harassment, save screenshots/call logs before escalation.

FAQ — Faysal Bank customer care

The main Faysal Bank customer service helpline number is +92 21 111 06 06 06. For debit card related issues, you can call +92 21 111-11-71-71.

Did this page help you?

Your feedback helps us prioritise which helplines to re-verify each week.