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JS Bank Helpline Number — Customer Care, Complaint, Refund & Email

Also known as: JS Bank customer care number · JS Bank complaint number · JS Bank toll free number

✓ Verified Pakistan helplineRegulator: SBPbank

📞 111654321

Scam warning: JS Bank ka staff phone par OTP, PIN, CVV, MPIN ya password nahi maangta. Refund release fee ya verification charge maangne wali call fake samjhein.

JS Bank contact lines — which number is for you?

Retail Banking UAN

📞 111654321

For: Sabhi JS Bank customers

24/7

Standard call rates apply.

About JS Bank

Pakistan bhar mein JS Bank ki bank services ko lakhon log rozana istimaal karte hain. JS Bank SBP ke qawaneen ke tehat regulate hota hai jo consumer protection aur transparency ensure karta hai. JS Bank customer care helpline 111654321 par 24 ghantay available hai. Peak hours (5pm–8pm) mein wait time 4–6 minute tak ja sakta hai, subah 8am–11am sabse jaldi jawab milta hai. Multan, Peshawar aur Quetta ke customers ko regional support desk direct route hota hai. JS Bank ka koi bhi agent aap se OTP, MPIN, CVV, ATM PIN ya internet banking password kabhi bhi phone par nahi maangta. Aisa call aaye to turant disconnect karein aur official helpline par report karein.

Common JS Bank issues & step-by-step solutions

    1. JS Bank mobile app › Settings › Alerts se SMS aur email alerts on karein.
    2. Monthly e-statement ke liye email address confirm karein.
    3. Registered number galat ho to CNIC ke sath branch visit zaroori hai.
    4. SMS alerts par Rs 20–100 monthly charge lagta hai bank ke hisab se.
    5. Free SMS package chahiye to 111654321 par call karke plan check karayein.

How to file a JS Bank complaint

  1. Call 111654321 and ask for a complaint/ticket number.
  2. Write the agent name, date, time, issue detail and complaint reference.
  3. Email info@jsbl.com with screenshots and the reference number.
  4. If unresolved after the operator window, escalate to SBP.

JS Bank refund & reversal timeline

Wallet / telecom balance dispute24–72 working hours after ticket
Bank / card reversal3–10 working days depending on bank
Escalated regulator complaintWritten response usually within the regulator window

Safety checklist before calling JS Bank

  • Only use official numbers, website and app channels listed on this page.
  • Never share OTP, MPIN, CNIC photo, ATM PIN, CVV or app password on call.
  • For fraud or harassment, save screenshots/call logs before escalation.

FAQ — JS Bank customer care

  • IBFT reversal 24–72 hours, wallet-to-wallet instant se 15 din, card refund 5–7 working days lete hain. Bill payments ka reversal 24 hours mein ho jata hai.

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