Bank of Punjab Helpline Number — Customer Care, Complaint, Refund & Email
Also known as: Bank of Punjab customer care number · Bank of Punjab complaint number · Bank of Punjab toll free number
📞 111267200
Scam warning: Bank of Punjab ka staff phone par OTP, PIN, CVV, MPIN ya password nahi maangta. Refund release fee ya verification charge maangne wali call fake samjhein.
Bank of Punjab contact lines — which number is for you?
Official Bank of Punjab channels
About Bank of Punjab
The Bank of Punjab (BOP) offers various channels for customer support throughout Pakistan. You can contact their helpline for general inquiries, account assistance, or to report any issues with banking services. The bank provides services for individual customers, businesses, and Islamic banking clients. For specific concerns like Roshan Digital Account (RDA) queries or complaints, dedicated email addresses are available. Customers can also visit any BOP branch nationwide for in-person assistance. When contacting the helpline, be ready with your account details or CNIC number for verification. For complaints, it is advisable to note down the reference number provided by the customer service representative. The bank emphasizes efficient resolution of customer concerns. Agar aapko koi transaction dispute hai, to helpline par rabta karein. You can find detailed contact information, including head office addresses in Lahore, on their official website. For urgent matters, calling the helpline is often the quickest way to get support. Unka customer service staff aapki har mumkin madad karega. WhatsApp banking is also available for certain services, providing a convenient digital channel. Branch codes and bank holidays might affect service availability; check the website for current information. Apne account ki security ka khayal rakhen.
Common Bank of Punjab issues & step-by-step solutions
- Immediately call the Bank of Punjab helpline to report the card as lost or stolen.
- Provide your account details and CNIC number for verification.
- Request to block your existing ATM card to prevent unauthorized transactions.
- Inquire about the process for issuing a new ATM card.
- Visit your nearest BOP branch to submit a new card request form if required.
How to file a Bank of Punjab complaint
- Call 111267200 and ask for a complaint/ticket number.
- Write the agent name, date, time, issue detail and complaint reference.
- Email info@bop.com.pk with screenshots and the reference number.
- If unresolved after the operator window, escalate to SBP.
Bank of Punjab refund & reversal timeline
| Wallet / telecom balance dispute | 24–72 working hours after ticket |
| Bank / card reversal | 3–10 working days depending on bank |
| Escalated regulator complaint | Written response usually within the regulator window |
Safety checklist before calling Bank of Punjab
- Only use official numbers, website and app channels listed on this page.
- Never share OTP, MPIN, CNIC photo, ATM PIN, CVV or app password on call.
- For fraud or harassment, save screenshots/call logs before escalation.
FAQ — Bank of Punjab customer care
The primary helpline number for Bank of Punjab (BOP) is 111-267-200. This UAN can be dialed from anywhere in Pakistan.
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