Target customer service — Verified US phone numbers, complaint & refund help
Looking for the real Target customer service number in 1970? Target's verified contact line is 1-800-440-0680, staffed Mon–Sat 7am–11pm CT, Sun 8am–10pm CT. This page lists every confirmed Target phone number, email, complaint address, and refund channel — pulled directly from https://help.target.com/help/SubCategoryArticle?childcat=Contact+Us and refreshed regularly so you don't waste time on outdated or spoofed numbers. Below you'll find the escalation ladder, regulator path (FTC — Federal Trade Commission), and step-by-step instructions for filing a formal complaint when first-line support cannot resolve your issue.
Target is a ecommerce company operating in United States, legally registered as Target Corporation. Target's official ecommerce helpline number is 1-800-440-0680, available mon–sat 7am–11pm ct, sun 8am–10pm ct in en-US. Target is regulated by FTC — Federal Trade Commission in United States. Last verified on 2026-06-27 by Dr Hint Editorial Team (Consumer Helpline Editor).
Verified Target phone numbers
| Channel | Number | Hours | Region | |
|---|---|---|---|---|
| Target.com Guest Services(toll-free) | 1-800-440-0680 | Mon–Sat 7am–11pm CT, Sun 8am–10pm CT | United States | |
| Target Circle / RedCard(toll-free) | 1-800-424-6888 | Mon–Fri 7am–11pm CT | United States |
Target Corporation operates one of the largest ecommerce customer-service operations in the country. The main consumer line 1-800-440-0680 routes through an automated menu first — to reach a human agent quickly, press 0 repeatedly or say 'agent' when prompted. Wait times are typically shortest mid-week between 9am and 11am local time, longest on Monday mornings and the day after a service outage or product launch.
Target segments specialist teams behind the main number: billing, technical support, account security, and an executive escalation desk reachable only after Tier 1 has logged the case. The brand publishes its contact details at https://help.target.com/help/SubCategoryArticle?childcat=Contact+Us; the page is updated periodically with new toll-free numbers, regional offices, and country-specific lines for international customers. Always verify the number on that page before dialing — scam operators routinely buy ads on the brand's name and substitute their own number to harvest payment details.
If Target cannot resolve your case after two contacts, the regulator for this category is FTC — Federal Trade Commission (https://reportfraud.ftc.gov). A regulator complaint forces a written response within 30 days and is the single most effective consumer tool in this market.
Quick answers — Target customer service
The 9 most-asked "how to" questions about Target, answered from verified data on this page. Tap a question to expand.
How to contact Target customer service?#
The fastest way to reach Target customer service is by calling 1-800-440-0680 (Target.com Guest Services, Mon–Sat 7am–11pm CT, Sun 8am–10pm CT). You can also use the official support portal at https://help.target.com/help/SubCategoryArticle?childcat=Contact+Us. All numbers and hours are verified on this page.
How to talk to a real person at Target?#
Call 1-800-440-0680 and, when the IVR menu plays, press 0 or say "representative" / "agent" repeatedly until you are routed to a human. Calling during off-peak hours (early morning local time) usually reduces wait time significantly.
What is Target's toll-free phone number?#
Target's toll-free customer care number is 1-800-440-0680 (Mon–Sat 7am–11pm CT, Sun 8am–10pm CT), available in United States. This is the verified line listed on Target's official channel.
How to file a complaint against Target?#
Dial 1-800-440-0680 and ask the agent to escalate to a supervisor. Note the agent name and case ID — you'll need them at every later step. If unresolved, escalate through the 4-step process documented on this page, and finally to the regulator (FTC — Federal Trade Commission) if the issue is still not resolved.
How to get a refund from Target?#
For card refund (original payment method), Target typically processes refunds within 1–3 business days for RedCard, 5–10 for other cards via Back to the same card. Call 1-800-440-0680 with your order/transaction ID ready to start the request.
How to escalate an issue with Target?#
Start at Tier 1 — Customer Service (1-800-440-0680) — Routine issues resolved in one call. Ask for a case ID before hanging up.. If unresolved within the expected window, move to the next tier of the escalation ladder documented on this page. Final escalation goes to the regulator: FTC — Federal Trade Commission.
What are Target's customer service hours?#
Target customer service operating hours: Mon–Sat 7am–11pm CT, Sun 8am–10pm CT; Mon–Fri 7am–11pm CT. Hours can vary by region and channel — full per-number breakdown is in the verified numbers table on this page.
Is Target customer service free to call?#
Yes — Target provides a toll-free number 1-800-440-0680 that is free from landlines and most mobile networks in United States. Paid lines may apply for premium support or international calls.
How to email Target support?#
Target does not publicise a single inbound support email — instead use the contact form on the official support portal (https://help.target.com/help/SubCategoryArticle?childcat=Contact+Us). Submitting through the official portal is faster and creates a tracked case number for follow-up.
Common Target issues & solutions
Order not delivered or shows wrong status
Sign in to your Target account, open the order page, and select 'track' or 'where's my package'. If the carrier shows 'delivered' but you have nothing, wait 24–48 hours then call 1-800-440-0680 — most missing-package claims are resolved with a free reshipment or refund on the same call.
Wrong, damaged, or counterfeit item received
Take a photo of the item and the original packaging, then open 'return or replace' on the order page. Target normally waives the return-shipping cost for wrong or damaged items and ships a replacement next-day.
Charge on card that you don't recognize
Check 'archived orders' and 'subscriptions' first — most surprise charges are renewals or family-shared payments. If still unknown, call 1-800-440-0680 before disputing with your bank: Target usually refunds within 24 hours, faster than a chargeback.
Refund taking too long
Target processes refunds within 1–3 business days for RedCard, 5–10 for other cards after the warehouse scans the return. If your tracking shows delivered to the returns center but no credit, call the helpline and quote the return tracking number; an agent can push the refund manually.
Cannot sign in / two-step verification failing
If SMS codes aren't arriving, switch to an authenticator app inside your Target security settings. If you've lost the phone and the backup email, account recovery usually takes 3–5 business days and may require a government ID.
Suspected phishing email pretending to be Target
Real Target emails never ask you to click and enter your password or card details. Forward suspicious mail to Target's abuse address and delete it. When in doubt, open a new tab and sign in to your account directly — any genuine issue will be shown there.
How to file a formal complaint against Target
- Step 1: Call customer service firstDial 1-800-440-0680 and ask the agent to escalate to a supervisor. Note the agent name and case ID — you'll need them at every later step.
- Step 2: Submit a written complaintTarget must acknowledge a written complaint within 5 business days under most national consumer rules. Send via certified mail or the brand's secure-message portal and keep proof.
- Step 3: File with the regulatorOpen a case with FTC — Federal Trade Commission at https://reportfraud.ftc.gov. The regulator will not adjudicate your specific dispute in most cases, but the brand must respond in writing within 30 days.
- Step 4: Small-claims court or ombudsmanIf the dispute is under the local small-claims threshold, file at your local court. Most brands settle in writing before the hearing rather than send a lawyer.
Escalation ladder — what to do if nothing works
Refund & cancellation timeline
| Scenario | Window | Method |
|---|---|---|
| Card refund (original payment method) | 1–3 business days for RedCard, 5–10 for other cards | Back to the same card |
| Bank transfer refund | 5–10 business days | Original account |
| Voucher / brand credit | Issued same day | Target account credit |
| Regulator-mandated refund | 30 days after regulator decision | Original payment method, with interest where applicable |
⚠️ Scam advisory
Target impersonation scams are common in US. Warning signs: (1) caller asks for your password, full card number, PIN, or one-time passcode; (2) tells you a 'fraudulent' transaction or login happened and pressures you to act in minutes; (3) asks you to install remote-access software like AnyDesk or TeamViewer; (4) demands payment in gift cards or cryptocurrency. If any of these happen — hang up. Then dial 1-800-440-0680 yourself (never call back a number the caller gave you) to verify there is no real issue. Report the scam to https://reportfraud.ftc.gov and to Target's abuse address listed on https://help.target.com/help/SubCategoryArticle?childcat=Contact+Us.
Target vs competitors
Frequently asked questions
What is the real Target customer service number?
1-800-440-0680 — published on https://help.target.com/help/SubCategoryArticle?childcat=Contact+Us and verified on the date shown at the top of this page.
Is Target customer service 24/7?
Mon–Sat 7am–11pm CT, Sun 8am–10pm CT
How do I talk to a real human at Target?
Dial 1-800-440-0680 and press 0 repeatedly, or say 'agent' / 'representative' at the IVR prompt — most ecommerce IVRs route to a human within 5 minutes during business hours.
Is calling Target free?
Yes — the toll-free numbers marked above are free from a landline or mobile in their listed region. International calls are charged at your carrier's rate.
Can I email Target?
Target prefers phone and in-account chat; email is available via the contact form on https://help.target.com/help/SubCategoryArticle?childcat=Contact+Us.
How long does a Target refund take?
1–3 business days for RedCard, 5–10 for other cards for card refunds; instant for account credit; up to 30 days for disputes that go through the regulator.
What if Target customer service can't help?
Escalate to a supervisor (Tier 2), then the written-complaint desk, then the regulator FTC — Federal Trade Commission at https://reportfraud.ftc.gov.
Will Target ever ask for my password or full card number?
No. Real Target agents will never ask for your password, full card number, PIN, SSN/national ID, or one-time passcodes over the phone or email.
What hours does the main Target line operate?
Mon–Sat 7am–11pm CT, Sun 8am–10pm CT
How do I file a written complaint to Target?
Use the contact form on https://help.target.com/help/SubCategoryArticle?childcat=Contact+Us or send certified mail to the registered address. By law, Target must acknowledge in 5 business days and resolve or update you within 30 days.
Where do I report a scam pretending to be Target?
Forward the email to Target's abuse address (listed on https://help.target.com/help/SubCategoryArticle?childcat=Contact+Us) and report to the regulator https://reportfraud.ftc.gov.
Does Target have a complaint email?
Use the contact form on https://help.target.com/help/SubCategoryArticle?childcat=Contact+Us; Target does not publish a general complaint email.
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Other United States helplines
Glossary
- IVR (Interactive Voice Response)
- The automated phone menu — press 0 or say 'agent' to reach a human faster.
- Tier 1 / Tier 2
- Tier 1 is the front-line agent; Tier 2 is a supervisor with authority to override policy or issue goodwill credits.
- Goodwill credit
- A discretionary refund or service credit issued by the brand outside its standard policy to retain a customer.
- Regulator
- Independent body that oversees ecommerce businesses — for Target that is FTC — Federal Trade Commission.
- Chargeback
- A reversal of a card payment initiated through your bank instead of the merchant. Slower than a brand refund but legally enforceable.
- SLA (Service Level Agreement)
- Contractual response/resolution times. Most consumer SLAs are 5 business days to acknowledge and 30 days to resolve a written complaint.
Sources & references
- https://help.target.com/help/SubCategoryArticle?childcat=Contact+Us
- Regulator: FTC — Federal Trade Commission
• Unofficial directory — DrHint is independent and not affiliated with this brand.
• Numbers verified from the brand's official contact page on the date shown. Call charges depend on your carrier.
• For life-threatening emergencies call the local emergency number instead of any helpline below.
• We will never ask for your full card number, PIN, password, or one-time passcode.