What are the operating hours for the FBR helpline?

The FBR helpline is available from Monday to Friday, 08:00 a.m. to 11:30 p.m. for general public queries.

How can I contact FBR for international tax queries?

You can contact FBR for international tax queries via email at ittaxes@fbr.gov.pk or by fax at 051-9219558.

Is there a dedicated helpline for female taxpayers?

Yes, FBR provides an exclusive helpline for female customers at 051 9107025, operational Monday to Friday from 08:00 a.m. to 04:00 p.m.

How do I submit an online query to FBR?

To submit an online query, visit the 'Contact FBR online' section on their website. You will need to provide your CNIC/Passport/NTN/STRN and a case title.

Can I check the status of my income tax return online?

Yes, you can check the status of your income tax return by logging into the FBR IRIS portal using your CNIC/NTN and password.

FBR helpline number kya hai?

FBR ka helpline number 051 111 772 772 hai. Aap is par call karke apni queries hal kar sakte hain.

Tax return kaise file karte hain?

Tax return file karne ke liye aapko FBR IRIS portal par jaana hoga, jahan aap apne CNIC aur password se login karke required details provide kar sakte hain.

Agar mera NTN verify na ho to kya karoon?

Agar aapka NTN verify na ho to FBR ki website par 'Taxpayer Profile Inquiry' section check karein, ya helpline par rabta karein.

What is the purpose of the FBR POS Control Room?

The FBR POS Control Room is established to monitor and ensure compliance of Point of Sale (POS) systems for sales tax purposes.

Does FBR have an outreach program for taxpayers?

Yes, FBR conducts extensive taxpayer outreach programs to raise awareness about tax affairs and educate citizens on their rights and responsibilities.

FBR — Federal Board of Revenue Helpline Number — Customer Care, Complaint, Refund & Email

Also known as: FBR — Federal Board of Revenue customer care number · FBR — Federal Board of Revenue complaint number · FBR — Federal Board of Revenue toll free number

✓ Verified Pakistan helplineRegulator: Government of Pakistangovt

📞 051111772772

📞 Call now✉ helpline@fbr.gov.pk 🌐 Website

Scam warning: FBR — Federal Board of Revenue ka staff phone par OTP, PIN, CVV, MPIN ya password nahi maangta. Refund release fee ya verification charge maangne wali call fake samjhein.

FBR — Federal Board of Revenue contact lines — which number is for you?

Helpline

📞 051 111 772 772

For: General Public

⏰ Monday to Friday: 08:00 a.m to 11:30 p.m

Exclusive Line for Females

📞 051 9107025

For: Female Customers

⏰ Monday to Friday: 08:00 a.m to 04:00 p.m

Official FBR — Federal Board of Revenue channels

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About FBR — Federal Board of Revenue

The Federal Board of Revenue (FBR) provides multiple channels for taxpayers to seek assistance and resolve their queries. These services are designed to facilitate individuals and businesses across Pakistan. Taxpayers can contact the FBR helpline for guidance on income tax, sales tax, and other federal levies. The helpline is operational five days a week, offering support during extended hours. You can reach them via phone or email for detailed information. FBR also maintains an online query submission system on its website. This system allows users to submit specific complaints or questions, requiring details like CNIC or NTN for processing. For specific issues, FBR has dedicated sections like the POS Control Room and Digital Invoicing Technical Assistance. Apne tax se mutaliq sawalon ke liye FBR helpline se rabta karein. Taxpayers can also access various online resources and educational materials to better understand their tax obligations. Agar aapko koi mushkil pesh aaye, to unki website visit karein. FBR is committed to transparent and efficient service delivery. Aapki har query ka jawab diya jayega.

Common FBR — Federal Board of Revenue issues & step-by-step solutions

1. Gather all necessary financial documents, including salary slips and bank statements.
2. Access the FBR IRIS portal online.
3. Navigate to the 'Declaration' section and select '114(1) (Return of Income filed voluntarily for whole of the tax period)'.
4. Fill in all required fields accurately, ensuring all income sources and deductions are declared.
5. Submit the return and retain the acknowledgment receipt for your records.

How to file a FBR — Federal Board of Revenue complaint

Call 051111772772 and ask for a complaint/ticket number.
Write the agent name, date, time, issue detail and complaint reference.
Email helpline@fbr.gov.pk with screenshots and the reference number.
If unresolved after the operator window, escalate to Government of Pakistan.

FBR — Federal Board of Revenue refund & reversal timeline

Wallet / telecom balance dispute	24–72 working hours after ticket
Bank / card reversal	3–10 working days depending on bank
Escalated regulator complaint	Written response usually within the regulator window

Safety checklist before calling FBR — Federal Board of Revenue

Only use official numbers, website and app channels listed on this page.
Never share OTP, MPIN, CNIC photo, ATM PIN, CVV or app password on call.
For fraud or harassment, save screenshots/call logs before escalation.

FAQ — FBR — Federal Board of Revenue customer care

The FBR helpline is available from Monday to Friday, 08:00 a.m. to 11:30 p.m. for general public queries.

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