Upstox Customer Care Number — Talk to Agent, Complaint & Refund
Primary helpline
📞 022-6130-9999
Regulator: SEBI · Parent: RKSV Securities India Pvt Ltd · Founded 2011 · HQ Mumbai
Upstox ke saare official numbers
| Channel | Number | For | Hours |
|---|---|---|---|
| Upstox customer support | 022-6130-9999 | — | 9am-6pm Mon-Sat |
Upstox ke baare mein
Upstox (RKSV Securities) 2011 mein Ravi Kumar, Raghu Kumar aur Shrini Viswanath ne shuru ki. Ratan Tata, Tiger Global aur GVK Davix investors. ~80 lakh+ registered users, ~30 lakh active NSE clients.
022-6130-9999 9am-6pm Mon-Sat (STD rate). Upstox staff kabhi password, TPIN, OTP, ya 'pre-IPO allocation' nahi offer karte. Telegram pe 'Upstox official tips' channels 100% scam — Upstox SEBI ke under tips/advisory provide nahi karta.
Upstox customer care agent se seedha kaise baat karein
Agent ko skip nahi karna chahte — Upstox ke IVR mein direct shortcut hai: 022-6130-9999 dial karo, language press karo, fir option '9' (most brands ne 9 ko 'speak to executive' assign kiya hai). Agar woh kaam na kare to 0 keep pressing. Telecom regulators ne 2023 mein mandate kiya hai ki har customer 3 menu levels ke andar human agent reach kar sake — Upstox usually compliant hai. Agent ko apna registered mobile / account ID ready rakho call uthate hi.
Upstox ko contact karne ke saare channels
Upstox ke saath connect karne ke 5 official channels hain: (1) Phone — 022-6130-9999; (2) Email — support@upstox.com; (3) Website chat — https://upstox.com; (5) Social media DMs on official handles. Phone fastest for urgent issues, email for documentation trail, chat for routine queries jaise order tracking ya account info.
Upstox ke khilaaf complaint kaise file karein
Complaint filing 3-step process hai. (1) Pehle 022-6130-9999 par call karke verbal complaint register karwao aur reference number lo — yeh future escalation ka proof hai. (2) Agar 48 hours mein resolution na mile to support@upstox.com par reference number ke saath written complaint karo. (3) Phir bhi nahi suna gaya to regulator (SEBI) ke grievance portal par escalate karo — consumerhelpline.gov.in. Document everything: call recording, screenshots, SMS — yeh sab tribunal mein evidence ban sakte hain.
Upstox chat support kahaan milti hai
Upstox chat support 2 jagah available hai: (1) https://upstox.com kholo › niche right corner pe blue/orange chat bubble dikhega ya 'Help' menu mein 'Chat with us' option. (2) Official mobile app › Account/Profile › Help & Support › Chat. Chat queue phone queue se faster hai (1-3 min wait vs 5-15 min). Chat agents same authority rakhte hain jo phone agents rakhte hain — refund approve, account unblock, ticket escalate sab kar sakte hain. Plus chat transcript automatically save ho jaata hai jise screenshot lekar evidence ke roop mein use kar sakte ho.
Upstox customer care fraud / OTP scam se kaise bachein
Upstox ka koi bhi authentic staff kabhi UPI PIN, wallet password, OTP, card CVV, ya mobile banking login credentials phone par nahi maangta. Common scam patterns: "Aap ka account block hone wala hai, OTP batao", "KYC update karna hai, AnyDesk install karo", "Refund release karne ke liye ₹10 transfer karo verification ke liye". Yeh sab 100% fraud hain. Agar aisi call aaye to immediately disconnect karo, 022-6130-9999 pe official call karke verify karo, aur 1930 (Cyber Crime helpline) pe report karo. cybercrime.gov.in par written complaint bhi file karein — Reserve Bank ke zero-liability framework ke under 10 din mein paisa wapas mil sakta hai agar fraud established ho jaaye.
Upstox KYC pending — common reasons aur fix
Upstox account opening fail ya delayed hone ke 5 most common reasons: (1) PAN-Aadhaar link nahi hai, (2) Aadhaar mein registered mobile na ho (e-sign fail), (3) signature mismatch (PAN signature vs uploaded), (4) selfie blur ya glare, (5) bank account name mismatch with PAN. Helpline 022-6130-9999 par 'KYC Status' option mein direct routing hai. KYC fix ke baad reactivation 4-6 hours. App › Help › chat 24x7 image-upload allow karta hai for faster resolution.
FAQ — Upstox customer care
Upstox 24x7 helpline hai?
Nahi, phone 9am-6pm Mon-Sat. In-app chat 24x7.
Brokerage charges?
Equity delivery ₹20 / order (cap). Intraday + F&O ₹20 / order.
⚠ Safety reminder: Upstox ka koi staff phone par OTP, password, UPI PIN, ATM PIN, ya CVV nahi maangta. Aisi koi call mile to immediately disconnect karein aur 1930 (Cyber Crime helpline) ya cybercrime.gov.in par report karein.
Editorially verified from official sources · Sources: https://upstox.com, SEBI.