Unacademy Customer Care Number — Talk to Agent, Complaint & Refund
Primary helpline
📞 080-4719-2342
Regulator: Min. of Consumer Affairs · Parent: Sorting Hat Technologies Pvt Ltd · Founded 2015 · HQ Bengaluru
Unacademy ke saare official numbers
| Channel | Number | For | Hours |
|---|---|---|---|
| Unacademy learner support | 080-4719-2342 | — | 10am-7pm |
Unacademy ke baare mein
Unacademy 2015 mein Gaurav Munjal, Roman Saini aur Hemesh Singh ne launch ki — initially YouTube education channel, baad mein full edtech platform. ~5 crore learners, ~50000 educators. UPSC, SSC, banking, JEE, NEET, CAT — pan-India competitive exam coverage.
080-4719-2342 10am-7pm (STD rate). Unacademy staff kabhi 'subscription extend karne ke liye direct UPI', ya 'free trial activate karne ke liye fees' nahi maangte. Refer-and-earn cashback genuine hai but only verified in-app.
Unacademy customer care agent se seedha kaise baat karein
Real human Unacademy executive 24-48 second mein chahiye? Phone ke bajaye in-app chat use karo: unacademy.com ya official mobile app › Help & Support › Chat with us. Chat queue phone queue se 3-5x faster move hoti hai kyunki ek agent simultaneously 4-6 chats handle kar sakta hai par phone par sirf ek call. Plus chat transcript automatically save ho jaata hai jo baad mein complaint escalate karne ke kaam aata hai.
Unacademy ko contact karne ke saare channels
Unacademy ke saath connect karne ke 5 official channels hain: (1) Phone — 080-4719-2342; (2) Email — support@unacademy.com; (3) Website chat — https://unacademy.com; (5) Social media DMs on official handles. Phone fastest for urgent issues, email for documentation trail, chat for routine queries jaise order tracking ya account info.
Unacademy ke khilaaf complaint kaise file karein
Complaint filing 3-step process hai. (1) Pehle 080-4719-2342 par call karke verbal complaint register karwao aur reference number lo — yeh future escalation ka proof hai. (2) Agar 48 hours mein resolution na mile to support@unacademy.com par reference number ke saath written complaint karo. (3) Phir bhi nahi suna gaya to regulator (Min. of Consumer Affairs) ke grievance portal par escalate karo — consumerhelpline.gov.in. Document everything: call recording, screenshots, SMS — yeh sab tribunal mein evidence ban sakte hain.
Unacademy se refund kaise lein — timeline aur process
Unacademy ke refund timelines product type pe depend karte hain. UPI / wallet refund: 0-7 working days (auto-credit). Credit/debit card refund: 5-10 working days. NEFT/bank transfer: 5-7 working days. Subscription refund usually pro-rata nahi milta — current billing cycle complete charge hota hai. Status track karne ke liye https://unacademy.com login › 'My Orders/Transactions' › specific entry par refund reference number visible hota hai. 7 din ke baad bhi credit na aaye to 080-4719-2342 pe call karke NEFT/UTR number lo aur apne bank ko forward karo.
Unacademy subscription cancel kaise karein
https://unacademy.com login › Account › Manage Membership / Subscription › 'Cancel' button. Cancellation immediate hoti hai but current billing cycle ke end tak service active rehti hai (pro-rata refund usually nahi milta). Auto-renew off karna alternative hai — yeh future charges block kar deta hai bina current subscription disturb kiye. Mobile par bill ho rahi ho (Google Play / App Store) to cancellation woh platform se karna padega (Play Store › Subscriptions), Unacademy ke direct portal se nahi. Cancellation confirmation email zaroor save karo as proof.
Unacademy chat support kahaan milti hai
Unacademy chat support 2 jagah available hai: (1) https://unacademy.com kholo › niche right corner pe blue/orange chat bubble dikhega ya 'Help' menu mein 'Chat with us' option. (2) Official mobile app › Account/Profile › Help & Support › Chat. Chat queue phone queue se faster hai (1-3 min wait vs 5-15 min). Chat agents same authority rakhte hain jo phone agents rakhte hain — refund approve, account unblock, ticket escalate sab kar sakte hain. Plus chat transcript automatically save ho jaata hai jise screenshot lekar evidence ke roop mein use kar sakte ho.
Unacademy customer care fraud / OTP scam se kaise bachein
Unacademy ka koi bhi authentic staff kabhi OTP, account password, payment OTP, ya 'refund release ke liye fee' nahi maangta phone par nahi maangta. Common scam patterns: "Aap ka account block hone wala hai, OTP batao", "KYC update karna hai, AnyDesk install karo", "Refund release karne ke liye ₹10 transfer karo verification ke liye". Yeh sab 100% fraud hain. Agar aisi call aaye to immediately disconnect karo, 080-4719-2342 pe official call karke verify karo, aur 1930 (Cyber Crime helpline) pe report karo. cybercrime.gov.in par written complaint bhi file karein — Reserve Bank ke zero-liability framework ke under 10 din mein transaction reverse ho sakta hai agar fraud established ho jaaye.
Unacademy Plus subscription cancel — refund window
Unacademy Plus subscription cancel karne ke liye: app › Profile › Subscriptions › specific plan › Cancel. 7-day cooling-off period (purchase ke baad) mein full refund mandatory hai. Iske baad pro-rata refund subject to terms — typically 50-70% if cancelled within first month, then declining. Helpline 080-4719-2342 par cooling-off period claim file karein with order ID. App chat (support tab) faster response deta hai. Subscription auto-renew band karna alag step hai — woh app › Profile › Manage Subscription.
FAQ — Unacademy customer care
Unacademy 24x7 hai?
Phone 10am-7pm. App chat extended hours.
Plus subscription cancel ke baad video access?
Active subscription period tak access rehta hai, expiry pe block.
⚠ Safety reminder: Unacademy ka koi staff phone par OTP, password, UPI PIN, ATM PIN, ya CVV nahi maangta. Aisi koi call mile to immediately disconnect karein aur 1930 (Cyber Crime helpline) ya cybercrime.gov.in par report karein.
Editorially verified from official sources · Sources: https://unacademy.com, Min. of Consumer Affairs.