Pakistan Post Helpline Number — Customer Care, Complaint, Refund & Email
Also known as: Pakistan Post customer care number · Pakistan Post complaint number · Pakistan Post toll free number
📞 +92519201118
Scam warning: Pakistan Post ka staff phone par OTP, PIN, CVV, MPIN ya password nahi maangta. Refund release fee ya verification charge maangne wali call fake samjhein.
Pakistan Post contact lines — which number is for you?
About Pakistan Post
Pakistan bhar mein Pakistan Post ki courier company services ko lakhon log rozana istimaal karte hain. Pakistan Post Government of Pakistan ke qawaneen ke tehat regulate hota hai jo consumer protection aur transparency ensure karta hai. Pakistan Post customer care helpline +92519201118 par 24 ghantay available hai. Peak hours (5pm–8pm) mein wait time 4–6 minute tak ja sakta hai, subah 8am–11am sabse jaldi jawab milta hai. Karachi aur Lahore mein call volume sabse zyada hota hai, is liye subah early call karna behtar hai. Pakistan Post ka koi bhi agent aap se OTP, MPIN, CVV, ATM PIN ya internet banking password kabhi bhi phone par nahi maangta. Aisa call aaye to turant disconnect karein aur official helpline par report karein.
Common Pakistan Post issues & step-by-step solutions
- +92519201118 par call karein — 24/7 helpline hai.
- Menu se apni query ka option press karein.
- Agent aane par CNIC last 4 digit aur account / reference number tayyar rakhein.
- Complaint number likh lein — future reference ke liye zaroori hai.
- Reply na aaye to email par follow-up karein.
How to file a Pakistan Post complaint
- Call +92519201118 and ask for a complaint/ticket number.
- Write the agent name, date, time, issue detail and complaint reference.
- Email info@pakpost.gov.pk with screenshots and the reference number.
- If unresolved after the operator window, escalate to Government of Pakistan.
Pakistan Post refund & reversal timeline
| Wallet / telecom balance dispute | 24–72 working hours after ticket |
| Bank / card reversal | 3–10 working days depending on bank |
| Escalated regulator complaint | Written response usually within the regulator window |
Safety checklist before calling Pakistan Post
- Only use official numbers, website and app channels listed on this page.
- Never share OTP, MPIN, CNIC photo, ATM PIN, CVV or app password on call.
- For fraud or harassment, save screenshots/call logs before escalation.
FAQ — Pakistan Post customer care
Pakistan Post ka official customer care helpline number +92519201118 hai. Ye number Pakistan bhar mein 24/7 kaam karta hai aur Karachi, Lahore, Islamabad, Rawalpindi aur baaqi shehron se call kiya ja sakta hai.
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