BharatPe Customer Care Number — Talk to Agent, Complaint & Refund
Primary helpline
📞 080-68197600
Regulator: RBI / NPCI · Parent: Resilient Innovations Pvt Ltd · Founded 2018 · HQ New Delhi
BharatPe ke saare official numbers
| Channel | Number | For | Hours |
|---|---|---|---|
| BharatPe merchant care | 080-68197600 | — | 9am-9pm |
| PostPe / consumer | 080-68197660 | — | 9am-9pm |
BharatPe ke baare mein
BharatPe 2018 mein Ashneer Grover aur Shashvat Nakrani ne launch ki — QR-based UPI acceptance for kirana merchants. Aaj ~1 crore merchants, monthly TPV ₹17000 crore+. Postpe (consumer BNPL), 12% Club, Unity SFB (RBI-approved) BharatPe ecosystem mein aate hain.
Merchant care 080-68197600 9am-9pm. WhatsApp self-service app ke andar 24x7 available. BharatPe staff kabhi POS machine settings change karne ke liye, ya 'QR refresh' ke naam pe remote-access apps install karne ko nahi kehte. Aisi call directly fraud hai.
BharatPe customer care agent se seedha kaise baat karein
Real human BharatPe executive 24-48 second mein chahiye? Phone ke bajaye in-app chat use karo: bharatpe.com ya official mobile app › Help & Support › Chat with us. Chat queue phone queue se 3-5x faster move hoti hai kyunki ek agent simultaneously 4-6 chats handle kar sakta hai par phone par sirf ek call. Plus chat transcript automatically save ho jaata hai jo baad mein complaint escalate karne ke kaam aata hai.
BharatPe ko contact karne ke saare channels
BharatPe ke saath connect karne ke 5 official channels hain: (1) Phone — 080-68197600; (2) Email — care@bharatpe.com; (3) Website chat — https://bharatpe.com; (5) Social media DMs on official handles. Phone fastest for urgent issues, email for documentation trail, chat for routine queries jaise order tracking ya account info.
BharatPe ke khilaaf complaint kaise file karein
Complaint filing 3-step process hai. (1) Pehle 080-68197600 par call karke verbal complaint register karwao aur reference number lo — yeh future escalation ka proof hai. (2) Agar 48 hours mein resolution na mile to care@bharatpe.com par reference number ke saath written complaint karo. (3) Phir bhi nahi suna gaya to regulator (RBI / NPCI) ke grievance portal par escalate karo — cms.rbi.org.in. Document everything: call recording, screenshots, SMS — yeh sab tribunal mein evidence ban sakte hain.
BharatPe se refund kaise lein — timeline aur process
BharatPe ke refund timelines product type pe depend karte hain. UPI / wallet refund: 0-7 working days (auto-credit). Credit/debit card refund: 5-10 working days. NEFT/bank transfer: 5-7 working days. Failed transactions auto-reverse usually T+3 din mein ho jaate hain bina manual intervention. Status track karne ke liye https://bharatpe.com login › 'My Orders/Transactions' › specific entry par refund reference number visible hota hai. 7 din ke baad bhi credit na aaye to 080-68197600 pe call karke NEFT/UTR number lo aur apne bank ko forward karo.
BharatPe chat support kahaan milti hai
BharatPe chat support 2 jagah available hai: (1) https://bharatpe.com kholo › niche right corner pe blue/orange chat bubble dikhega ya 'Help' menu mein 'Chat with us' option. (2) Official mobile app › Account/Profile › Help & Support › Chat. Chat queue phone queue se faster hai (1-3 min wait vs 5-15 min). Chat agents same authority rakhte hain jo phone agents rakhte hain — refund approve, account unblock, ticket escalate sab kar sakte hain. Plus chat transcript automatically save ho jaata hai jise screenshot lekar evidence ke roop mein use kar sakte ho.
BharatPe WhatsApp customer care number
BharatPe ka official WhatsApp customer care channel currently public nahi hai. Internet par 'WhatsApp helpline' bolke jo numbers list hote hain woh sab fake / scammer numbers hain — kabhi unhe message mat karein. Authentic chat ke liye https://bharatpe.com › Help & Support › Live Chat use karein, ya BharatPe ka official mobile app open karke 'Chat with us' option. Yeh dono channels free aur secure hain.
BharatPe customer care fraud / OTP scam se kaise bachein
BharatPe ka koi bhi authentic staff kabhi UPI PIN, wallet password, OTP, card CVV, ya mobile banking login credentials phone par nahi maangta. Common scam patterns: "Aap ka account block hone wala hai, OTP batao", "KYC update karna hai, AnyDesk install karo", "Refund release karne ke liye ₹10 transfer karo verification ke liye". Yeh sab 100% fraud hain. Agar aisi call aaye to immediately disconnect karo, 080-68197600 pe official call karke verify karo, aur 1930 (Cyber Crime helpline) pe report karo. cybercrime.gov.in par written complaint bhi file karein — Reserve Bank ke zero-liability framework ke under 10 din mein paisa wapas mil sakta hai agar fraud established ho jaaye.
BharatPe merchant loan / 12% Club helpline
BharatPe merchant loans (₹50k-₹7 lakh) ke liye dedicated WhatsApp support hai: app › 'Loan' section › 'Chat support'. 12% Club P2P investment product RBI directive ke baad partial fund redemption mode mein hai — pending withdrawals ka status app › 12% Club › 'Withdrawal status' pe live update hota hai. Phone 080-68197600 par merchant loan repayment issues handle hote hain. EMI bounce 2 din ke andar regularize karein bina penalty.
FAQ — BharatPe customer care
BharatPe customer care 24x7 hai?
Phone 9am-9pm. App chat aur WhatsApp 24x7 available.
12% Club ka paisa kab milega?
RBI directive ke baad redemption phased mode mein. App › 12% Club › Withdrawal status par live track karein.
⚠ Safety reminder: BharatPe ka koi staff phone par OTP, password, UPI PIN, ATM PIN, ya CVV nahi maangta. Aisi koi call mile to immediately disconnect karein aur 1930 (Cyber Crime helpline) ya cybercrime.gov.in par report karein.
Editorially verified from official sources · Sources: https://bharatpe.com, RBI / NPCI.