Brussels Airlines refund — België / Belgique
Step-by-step refund guide for Brussels Airlines customers in België / Belgique. Verified contact lines, timelines, and the regulator path if Brussels Airlines cannot resolve your case.
Refund timeline
| Scenario | Window | Method |
|---|---|---|
| Card refund (original payment method) | 7 werkdagen voor kaarten, 20 dagen voor andere betalingen | Back to the same card |
| Bank transfer refund | 5–10 business days | Original account |
| Voucher / brand credit | Issued same day | Brussels Airlines account credit |
| Regulator-mandated refund | 30 days after regulator decision | Original payment method, with interest where applicable |
Related FAQs
What is the real Brussels Airlines klantenservice number?
+32 2 723 23 62 — published on https://www.brusselsairlines.com/be-nl/customer-support/contact-us and verified on the date shown at the top of this page.
Is Brussels Airlines klantenservice 24/7?
Ma–Zo 7:00–23:00
How do I talk to a real human at Brussels Airlines?
Dial +32 2 723 23 62 and press 0 repeatedly, or say 'agent' / 'representative' at the IVR prompt — most airline IVRs route to a human within 5 minutes during business hours.
Is calling Brussels Airlines free?
Calls are charged at your carrier's standard rate; check the table above for the hours that match your time zone.
Can I email Brussels Airlines?
Brussels Airlines prefers phone and in-account chat; email is available via the contact form on https://www.brusselsairlines.com/be-nl/customer-support/contact-us.
How long does a Brussels Airlines terugbetaling take?
7 werkdagen voor kaarten, 20 dagen voor andere betalingen for card refunds; instant for account credit; up to 30 days for disputes that go through the regulator.
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