🇦🇺 Australia Customer Service Helpline Directory

Finding the right customer service number in Australia can save hours on hold when something goes wrong with your account, your order, your mobile plan, your bank or your flight. This directory lists verified Australian helpline numbers for the brands Aussies actually call most — Amazon.com.au, eBay Australia, Kmart, Bunnings, Telstra, Optus, Vodafone Australia, TPG, Australia Post, Commonwealth Bank, Westpac, ANZ, NAB, Qantas and Jetstar. Every number comes from the brand's official 'Contact us' page (source URL recorded) and is re-verified regularly.

If the brand can't resolve your case, Australia's escalation path is clear: the Telecommunications Industry Ombudsman (TIO) for telecom, the Australian Financial Complaints Authority (AFCA) for banks, insurers and lenders, the Australian Competition & Consumer Commission (ACCC) and your state Fair Trading office for general consumer goods, and the Airline Customer Advocate for airlines. Each brand page below links the correct regulator next to the brand's internal complaint procedure, with the statutory response window.

Real Australian banks, the ATO, ACCC and your telco never call asking for your full card number, PIN, NetBank/Internet-Banking password or one-time passcode. Hang up and call back on the number on your card. Report suspected scams to Scamwatch at scamwatch.gov.au or by calling ACCC on 1300 795 995.